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Privacy policy

At Layereven IPTV (“we,” “our,” “us”), your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal data when you use our IPTV services. By using our services, you consent to the practices described in this policy.

1. Information We Collect

We may collect the following types of personal data when you use our IPTV services:

  • Personal Identification Information: Name, email address, phone number, billing address, and payment information.

  • Account Information: Username, password, subscription details, and service preferences.

  • Technical Data: IP address, device information, browser type, operating system, and data about your interactions with our service.

  • Usage Data: Information about how you use the IPTV service, including viewing history, search queries, and content preferences.

2. How We Collect Information

We collect personal information in the following ways:

  • Directly from You: When you create an account, subscribe to our service, make a purchase, or contact customer support.

  • Automatically: When you use our website or IPTV services, we collect technical data and usage data through cookies and similar technologies.

  • From Third Parties: We may receive information from third-party payment processors and service providers that help facilitate your subscription.

3. Use of Your Information

We use the information we collect for the following purposes:

  • Provide and Improve Services: To process subscriptions, manage accounts, personalize your experience, and ensure smooth delivery of IPTV services.

  • Customer Support: To respond to your inquiries, resolve issues, and provide customer service.

  • Marketing and Communication: To send promotional emails, newsletters, or service-related notifications (you can opt-out at any time).

  • Legal Compliance: To comply with legal obligations, resolve disputes, and enforce our agreements.

4. Sharing Your Information

We do not sell or rent your personal data to third parties. However, we may share your information in the following circumstances:

  • With Service Providers: To process payments, send emails, or provide technical support. These third parties are only permitted to use your information for the purposes we specify.

  • Legal Compliance: If required by law, we may disclose your information to comply with legal processes, such as subpoenas, court orders, or government requests.

  • Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred to the new owner.

5. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including for legal, accounting, or reporting requirements. When your data is no longer needed, we will securely delete or anonymize it.

6. Your Rights and Choices

Depending on your jurisdiction, you may have the following rights regarding your personal data:

  • Access: You have the right to request a copy of the information we hold about you.

  • Correction: You can request corrections to any inaccurate or incomplete personal data.

  • Deletion: You may request that we delete your personal data, subject to certain exceptions (e.g., if required for legal obligations).

  • Opt-Out of Marketing: You can opt-out of receiving promotional communications at any time by clicking the “unsubscribe” link in our emails or contacting us directly.

  • Data Portability: In certain cases, you may request to receive your data in a machine-readable format to transfer to another service provider.

To exercise any of these rights, please contact us.

7. Security of Your Information

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no data transmission over the internet is completely secure, so we cannot guarantee absolute security.

8. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website and IPTV service. Cookies are small files stored on your device that help us remember your preferences and improve functionality.

You can manage your cookie preferences through your browser settings. However, disabling cookies may affect your experience with our services.

9. Children’s Privacy

Our IPTV services are not intended for children under the age of 13. We do not knowingly collect personal data from children. If you believe we have inadvertently collected personal information from a child, please contact us immediately, and we will take steps to delete such data.

10. International Transfers

If you are accessing our services from outside the country in which we operate, please be aware that your information may be transferred to, processed, and stored in countries that may not offer the same level of data protection as your home country. By using our services, you consent to these international transfers.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make significant changes, we will notify you via email or by posting an updated version on our website. We encourage you to review this policy periodically to stay informed about how we protect your information.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: